Terms and conditions
All clients must complete a PAR-Q before commencing any exercise programme. Your trainer may require a letter of 'medical clearance' from your GP. Please be aware that your GP may charge for providing this letter. Your trainer cannot be held liable in any way for undeclared or unknown medical conditions.
Cancellations must be made at least 24 hours in advance of scheduled sessions. Sessions cancelled less than 24 hours will be charged in full to the client. The cancellation policy will be adhered to in all cases when the client is unable to attend including when illness, work or family commitments prevents attendance and 24 hours’ notice has not been given. Late Arrivals
Sessions shall be approximately 45-55 minutes in length (depending on package and service) and shall start at the scheduled time. Sessions will not be extended due to the lateness of Client due to interruptions caused by the client. Any Client who has not arrived within 20 minutes after the scheduled time shall be deemed to have cancelled and will be charged for that entire session.
The agreement shall be binding only between Matthew Smart and you the client. The client may not sell, assign or transfer their purchased services to any other party without the personal trainer’s prior written permission.
If the client is late for a session the session cannot be extended and will end at the appointed time. If the trainer is late, additional time will be added to the session or to subsequent sessions.
You must inform your trainer of any relevant injury or illness and will obtain a medical clearance from your medical specialist prior to beginning (or restarting) training if there are any medical concerns.
Medical freeze option
If you become ill or injured and have been advised by your doctor to temporarily discontinue training, you may freeze any remaining sessions for a period up to 3 months.
The minimum number of sessions that can be purchased on a pre-booked timeslot basis is eight. Payment for these sessions must be made at the time of booking. Cheques should be made payable to Matthew Smart.
Block Bookings must be paid for in advance BUT sessions do not have to be booked in advance. All sessions must be redeemed within four months of purchase. Matt Smart Fitness may amend these terms and conditions and place new versions on the website. All sessions, packages and purchases from Matt Smart Fitness from the date that the amended terms are placed on the website onwards will be governed by those new terms.
These terms and conditions shall apply when you visit the website. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) whether oral or in writing. I advise that you print off and keep safe a copy of these terms and conditions.
You are advised to read (and are responsible for reading) all information on this website fully.
If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain. These terms and conditions are subject to the laws and exclusive jurisdiction of the United Kingdom of Great Britain and Northern Ireland.